Tag Archives: Patient/Doctor Relationship

Keeping the Lines of Communication Open With My Doctor

in 2008 I learned that I had T2 diabetes.  Kaiser HMO doesn’t let a diabetic see an endo unless the patient is on insulin so I was treated by my PCP.  I’ve had my ups and downs living with diabetes, but through it all my Kaiser doctor was a caring, supportive person.

I get my insurance through my employer. Effective January 1, 2014 they no longer offered Kaiser. I cried the day I found out because I had excellent relationships with Kaiser doctors that had lasted longer than most people have stayed married or been at the same job.

Frankly, my PPO PCP is not as warm as my Kaiser doctor.  Is this a good enough reason to find another doctor?

After I’d receive my A1c and other results from Kaiser (I really miss having all my blood tests results show up in my inbox of my Kaiser member page!), my PCP doctor would call me and we’d discuss the actions I was currently taking or needed to take.

After my PPO dermatologist (he treats my rare T-cell disorder received my January blood test results his office called me to discuss them. I asked if I could speak with the doctor and he called me.

But there wasn’t a phone call from my PPO PCP after he received the results of the blood tests he ordered. Instead, I opened up the mailed lab results and saw the following typed in CAPS:

YOUR BLOOD GLUCOSE IS NOT ADEQUATELY CONTROLLED. IN ADDITION, WE NEED TO TALK ABOUT TESTING TO CHECK INTO YOUR ELEVATED CALCIUM LEVEL. PLEASE MAKE APPOINTMENT WITH ME TO DISCUSS THESE ISSUES.

My Kaiser PCP knew that I had to take half a day off from work for each doctor appointment, which is why I preferred phone consultations.  I think I need to find out if this doctor is willing to do the same thing.